How GiMiTEC process personal data



 

Why we collect your data

Categories of personal data

Legal basis for processing

Retention period*

Marketing communications including newsletters, webinars, and direct marketing.

Name, title and contact details including email address and telephone number.

Consent – we obtain opt in consent before marketing to contacts.

Legitimate interests of marketing to new and existing customers.

5 years.

Presales activities including provision of quotes, proposals, customer demos, producing contracts.

Name, title and contact details including email address and telephone number.

Legitimate interests of selling products and services to new and existing customers.

6 years from expiration of customer agreement.

Sale of goods and services

Name, title, contact details including email address and telephone number

Financial information including bank account and credit card details

Legitimate interests of selling products and services to new and existing customers

10 years.

Customer services including complaint investigation and compliance activities.

Provision of professional services including certification and training for clinical trials, support, training.

Name, title and contact details including email address and telephone number.

Legitimate interests of supporting existing customers.

Service and support records are retained for 5 years post expiration of the customer agreement save for where specific Product Line retention periods apply – please refer to your Customer contract.

Records related to product installation/associated training are kept from the date of install for 15 years.

Records related to complaints and compliance activities are retained in line with our obligations for regulated devices (e.g. by the FDA) and other regulatory and legal requirements.

Research and development (“R&D”), quality assurance, product validation (product testing pre-sales).

External clinical studies.

Name, title and contact details including email address and telephone number.

Legitimate interests in testing, evaluating and improving GiMiTEC products and services.

Records relating to R&D for new products are maintained until such time as they are no longer required for R&D purposes.

Other records not relating to R&D are retained for 2 years from when they are created.

Clinical trial studies and associated regulatory filings.

Name, title and contact details including email address and telephone number

Qualifications and educational background information including, curriculum vitae information, medical licenses, registrations and any board certifications.

Financial information including a Financial Disclosure (FD) forms which lists the individual and any of their immediate family members who may have an investment in GiMiTEC or the Pharma Partner involved in the trial.

Health data, pseudonymized patient IDs (cannot be connected back to a patient).

We receive this information only to fulfill GiMiTEC legal obligations in re: to FDA filings associated with the Clinical Trial in question; Note that these cannot be connected back to a patient.

Processing necessary for scientific purposes associated with conducting clinical trials.

Clinical trials data are kept for as long as the agreement is in place with GiMiTEC’s Pharma Partners + 2 years minimum per FDA guidance.

Records associated with US regulatory approval will be kept indefinitely in line with FDA standards. For any other Clinical Trials data, this would fall under the 2 year retention period (post agreement with a Pharma Partner).

Installation and access to product platforms.

Name, title and contact details including email address and telephone number.

Legitimate interest to provide individual access to GiMiTEC’s product platforms.

15 years.

Customer satisfaction and product feature surveys.

Name, title and contact details including email address and telephone number.

IP Address.

Consent obtained when requesting customer to respond to survey.

Legitimate interests of marketing to new and existing customers.

6 years.

To facilitate annual conferences for customers where GiMiTEC advertises new features, updates, product road maps.

Name, title and contact details including email address and telephone number.

Employment information related to where a conference attendee is currently employed.

Financial information, including transaction and credit card details used to pay for conference attendance.

Legitimate interests of marketing to new and existing customers.

3 years.

Financial information is destroyed as soon as the registration transaction is complete.

Customer listServ (mail list) providing customers a forum to discuss the product.

Name, title and contact details including email address and telephone number.

Employment information related to where a Listserv contributor is employed.

Consent to participate in the mail list.

Legitimate interests of processing forum data to sell products and services to new and existing customers.

User data is kept until opt out.

*Individual retention periods may apply to specific product please refer to the terms and conditions of the product.

 

GiMiTEC ID# 1358541
GiMiTEC CPL# https://gimitec.com/node/1358541

Quotation Information

Request for Quotation

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GiMiTEC Request for Quotation
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Disclaimer

NOTE: All discounts, coupons and promotions displayed on the web store are valid for web store orders only. Prices on the web store are exclusively for valued customers of GiMiTEC. GiMiTEC does not sell parts for stocking purposes. Your account information is used to login to the site. Please save your password in a safe place.

Taxes are charged after your order is placed. When ordering certain items on our store in large quantities the cost of shipping these items will increase your total order.

Disclaimer: Although GiMiTEC try our best to ensure that our online web store is kept up-to-date with prices and shopping choices, prices are subject to change without notice. In addition, as situations warrant, substitutions are made for discontinued items.

All parts are not guaranteed in stock and may delay your shipment. This is especially true in regards to items such as chemicals. GiMiTEC reserve the right to cancel your order at any time. 

GiMiTEC reserves the right, at its sole discretion, to modify, add or remove any terms or conditions of these above information, or any information contained in the website without notice or liability. Any changes to these above information shall be effectively immediately following the posting of such changes on this website.

Online Pricing

Despite our diligent efforts, a small number of items in our web site may be incorrectly priced. Rest assured that we will verify all prices as part of our shipping procedures and provide you with correct pricing in your order confirmations. We apologize in advance for any inconvenience you might experience. Thank you.

GiMiTEC reserves all rights to correct any errors in the online system prior to shipping and billing. If you suspect an error in pricing, please contact our Customer Service Department.

Trademarks of Other Manufactures mentioned herein are the property of their (Other Manufactures). or their respective owners. GiMiTEC is not affiliated with or licensed by any of these companies.

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